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Our client is one of the leading companies in supporting financial transactions for global traders and other partners. With more than 200 offices in 40 countries it is represented in Europe, Asia and the Americas. Over 13 million financial transactions are facilitated yearly and are supported by a modern, state-of-the-art IT-infrastructure and IT-systems.
The datacenter in Vienna holds a strategically important role within the concern. For supporting the further growth the following vacancy is to be filled by starting as soon as possible:
Job-ID: 12475
Internal IT-Support - 2nd Level Applications/ERP-Software
City of occupation: Vienna
Tasks:
You will support internal users of a companywide used ERP-software, this mostly by remote service for several worldwide offices. You will find solutions to their current problems with applications and will furthermore contribute to the optimisation of the software tool itself.
These are your tasks:
- 2nd level User Support, handling requests and failures
- Initialising and proactive driving of solution-finding and attributed activities
- Testing, documentation and distribution of configuration changes and updates
- Internal and external communication
- Occasional collaboration in international projects
Desired Qualifications:
- First experience/background in a similar position (User Support/Application Support) desired
- High school graduation or similar
- Strong IT-affinity and understanding
- Outstanding comprehension of business processes
- Analytical thinking as well as structured, consequent and self dependend working-style
- Customer orientation
- Very good communication- and problemsolving-skills
- Readiness, target orientation and teamorientation
- Excellent English (oral & written)
This is an exciting opportunity for IT-specialists with high customer orientation as well as for career changers who fulfill the above criteria!
If you fulfill these criteria and are ready for a challenge, please submit your application online.
Your consultant, Mag. Sonja Grinzinger, sonja.grinzinger@epunkt.net, will contact you promptly upon receipt.
Please refer to JoinVision.com in your application - ref.no J12475
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Details
Employment relationship:
Regular employee
Period of employment:
from May 2012
Assignment location:
Vienna, Austria
Position:
Co-worker
Job description:
Produktmanagement/Support
Required languages:
English: perfect
Required professional skills
Business Software:
ERP Systems
IT-Allgemeine Fähigkeiten:
IT-Consulting/IT-Support
Company data
Company name:
ePunkt Internet Recruiting GmbH
Address:
OK Platz 1a
4020 Linz, Austria
URL:
http://www.epunkt.net
Please refer to JoinVision.com in your application - ref.no J12475
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