Description:

For our client, a big bank based in Zürich, we look for a 2nd level Application Support Engineer in the Investment Banking area.

You will have
- Responsibilities to respond to calls for assistance from business application users and 1st level support
- Key tasks such as logging and 2nd level investigation of issues raised, escalation of issues to 3rd line support where appropriate
- Close working relationship and communication regarding issues between both business and IT
- Additional tasks to provide training to new team members and users

You have
- Previous experience of providing support within a high pressure financial environment
- Good knowledge of EQ and/or FI trading business procedures, processes and applications
- Good knowledge of Unix, Windows XP, Sybase and SQL
- Experience with Exchange connectivity, market data and applications and Reuters / Bloomberg
- Experience of Front Arena as a nice to have
- High self-motivation, prioritisation, organizational and problem solving skills
- Capability of working independently with limited supervision
- Ability to function well in high pressure environments
- Ability to communicate effectively in English, German would be an advantage

If you're interested in this job, please send your CV to the following link.
For any question, don't hesitate to contact me over the phone: +41 44 229 99 53

Further Information:

Salary: Negotiable
Location: Zürich
Start Date: Negotiable
Contact: Sylvie Restle
Telephone: +41 44 2299 917
Email:
Reference: J16060A00024781