XXXXXX XXXXXXXXXXXXX
CONTACT:
Flat No-1F, 12C Dr Radha Gobinda Nath Sarani
Tollygunge, Kolkata 700033 India
Tel: xxxxxx xxxxxxxx, Mob: xxxxxxxxxxxxxx
Email: xxxxxxxxxxxx@xxxxx.xx.xx
Looking for :-
---------------
Long Term Relationship with consistent growth.
mobile and a growth in role.

Weakness:-
----------------
Depends on gadgets and software to follow life.

Strength:-
---------------
M.Tech Polymer,BSc (Chemistry)PGDBM,
Presently working as SAP-SD Consultant in IBM,
Earlier worked as Product Development/Technical /Export Manager in Printing Ink Co(DIC/Coates)
Tech Savvy.
Delayed in less than 1% meetings or assignements.Missed hardly any( if not intended)
Honest, Hard working, friendly, adaptable.
Proved ability to manage people.
Travel ready.
Matured and cool tempered.
11.5 years Domain and 3.5 Yrs SAP experience SAP4.7 in Nestle( For IBM), ECC5.0 in PMI( for IBM) and during upgradation in ECC6.0
Worked in Oracle, Chenub etc ERP processes also.
Worked in varied countries( INDIA,UK, FRANCE,BANGLADESH, GERMANY, POLAND-in near future), locations( Like Noida, Kolkata) , for different companies( ICI, Andrew-Yule, Coates, Coates-Lorrilleux, DIC, ITC, BONAR TEICH, IBM, Medtronics,Nestle, Phillip Morris Int, AMGEN) and with people while achieving own growth .


Qualification:-
Xxxxxx finished 4 Year Integrated M.Tech(Plastics & Rubber Technology, later on Polymer Science) in 1993 from Rajabazar Science College, Calcutta University with 1st Class.
Completed 3-Year Bachelors’ with Honours in Chemistry from Presidency College in September1989.
First class PG Diploma in Business Management from B.School, Brilliant School of Management and University of Indianapolis, USA in 2 years on 2001 by distance learning and attending classes.
Certificate in International marketing (Export & Import) from CAPEXIL (Sponsored by Government of India) in 2003.
Certification from IIT, Delhi on –Finance for Non-finance Executives-online program in 2003.
Certified by LMI (Author: Paul Mayer, WACO, TEXAS) on effective personal productivity in 2004.
Certification on “Marine (Cargo) Insurance & Settlement of claims” from Eastern India Shippers Association in 2006.
IIP Workshop in Kolkata on HAZ CARGO packaging, loading and MSDS (Safety Datasheet preparation) as per IATA rules.
Completed in-house SAP-SD training in IBM.
Trained Testing tools like QTP and WORKSOFT Certify related to SAP process.

Professional Profile

Xxxxxx Xxxxxxxxxxxxx is a Senior SAP Sales and Distribution (SAP-SD) functional consultant and is working with SAP practice of IBM as Package Solution Consultant. He has a prior experience of Oracle (ERP system-9i with CHENUB) as user and business mapping team leader for Sales and Logistics Operation for export and domestic.

Presently he is involved in ECC 6.0 upgrade Project in Phillip Morris International from Offshore as a team lead and working on Unit tests and Integration performance and checking smooth running of operation in a highly time bound atmosphere.

He was involved in Implementing SAP in part of European Affiliate countries of Phillip Morris International (Wave 4) in ECC5.0 as well as sustains services of Europe partly. He is also in the planned team for next wave implementation with functional team lead role.

Xxxxxx also worked successfully in completing SAP SOLMAN documentation of Global Phillip Morris International.

Xxxxxx also working presently for AMGEN clinical and Drug services during the Logistic part SAP implementation/Development.

He had been working with Nestle Globe since May 2007 at Europe Centre for Market and Central support at Frankfurt Germany and in Kolkata (India) until Feb 2009.

Was involved in Regression testing with Mercury at Medtronic’s (USA) for GEN5, while SAP launching globally.

Xxxxxx have undergone detailed SAP Sales & Distribution module training INHOUSE at IBM.


Before IBM he was an EXPORT Manager in Sun Chemicals/Dainippon Ink and Chemicals Inc. (DIC) (the earlier name Coates-Lorrilleux)
He has also worked as Leader of Sales & logistics while implementing Oracle 9I business mapping.

Xxxxxx was also actively involved in Printing Ink technology transfer from International Technical Centre in UK to India for the group Head Quarter.

In his domestic assignments he was in Noida (to look after Northern region) and Calcutta (to look after East) including ITC Munger.

He was actively involved in technology transfer from GROUP R&D Centre in UK to Develop Indian R&D Centre during his 2 Year Tenure at UK.
Also was earlier trained in ICI Paints and Andrew Yule Rubber Belting unit.

Trained Testing tools like QTP and WORKSOFT Certify related to SAP process.

Key skills:--

Conversant with
1) SAP-Sales & Distribution( OTC cycle) Module
2) Export Sales Process in manufacturing related Industry
3) Paints, Printing & Packaging, Rubber related, Nestle- business( retail) and Tobacco Industry
4) The Quality process, R&D process and technical processes in Chemical Industries as well as the above Industries.
5) WORKSOFT testing tool, Mercury Testing tool, Mercury Ascendant, SOLMAN, Toolset-IBM, RPM, SD4-HP, WORKPOINT
He has very good business knowledge in Supply Chain with 12 years of industrial experience(Technology, R&D, QA, ISO & Export Marketing) and also Knowledgeable in SAP SD module for more than 3.5 Years -> a. Pricing, b. Rebates, c. Enterprise structure. Logistic with GATP to some extent.GTS is also an area he has some exposure.
He also worked as user in Oracle domain for sales in Oracle9I.Certified in class mode training of WORKSOFT certify VS QTP tools to use in SAP testing.
6) Oracle/ Chenub systems as user in Export, and was involved from the installation stage.

 

Responsibilities Handled in IBM:-


Presently he is involved in Implementing SAP in part of European Affiliate countries of Phillip Morris International (Wave 4 and 5) in ECC5.0 as well as sustains services of Europe partly and in upgrade project from ECC5.0 to ECC6.0 as lead.

Xxxxxx also worked for AMGEN clinical and Drug services during the Logistic part SAP implementation/Development.

Worked in European Affiliate countries of Phillip Morris International taken as a project roll in implementing in part of EUROPE from March 2009 as well as regular issue solving in standard processes relating to SCM-OTC part in Tobacco products.

Just beforehand working with the Nestle Globe Zone EUR Offshore ( at Kolkata ,India)Customer Service(S&D) team for More Interaction with Markets to help finding solution of regular issues and understanding the new requirements and keeping Onsite Business support team in synchronization with the offshore IBM support team.

Previously worked with the Nestle Globe Zone EUR Onsite (at Frankfurt, Germany) Customer Service (SAP-SCM S&D) (SD-SCM) team for More Interaction with Markets to help finding solution of regular issues and understanding the new requirements, which is not yet in the Globe template.


Also worked for the Nestle Globe Zone EUR offshore Customer Service team for solving regular issues and configurations.

Have been involved in the Nestle, SA (Globe- Switzerland)-SAP-XI as consultant of Customer Service, Sales & Distribution, offshore, from Kolkata, Using Loadrunner tool.


Was involved in Regression testing with Mercury at MEDTRONICs (USA) for GEN5, SAP launching globally, having lot of SD-MM interfaces, some foreign trade interface with GTS module of SAP.


Experienced the interviewing process in IBM by co-ordinating interviews in IBM SAP-SD, CRM & BW.

Achievements:-

Timely delivery with perfect objective achievements.
Finding out faults & rectification with proper documentation.
Helping out the team with proper documentation measures.
Personally become conversant with SAP user knowledge.
Knowledge to use Mercury tools, Worksoft, Nestool, Workpoint, SD4, Ascendant, Load Runner etc.
EDI, XI output type controls, especially on iDoc transfer.

Key courses and training: --
----------------------------

Xxxxxx completed Certificate in International marketing (Export & Import) from CAPEXIL (Sponsored by Government of India) in 2003.
His certification from IIT, Delhi on –Finance for Non-finance Executives-online program in 2003.
Xxxxxx is Certified by LMI (Author: Paul Mayer, WACO, TEXAS) on effective personal productivity in 2004.
His Certification on “Marine (Cargo) Insurance & Settlement of claims” from Eastern India Shippers Association in 2006.
Xxxxxx also attended IIP Workshop in Kolkata on HAZ CARGO packaging, loading and MSDS (Safety Datasheet preparation) as per IATA rules.
Completed SAP-SD training in IBM.
Attended WORKSOFT certify training for use as SAP testing tool.

 
 


Recent Accomplishments:-

12/2009 – Phillip Morris International (IBM)

Role-Sr SD Consultant, Lead of OTC part in Implementation, Testing-Unit and Integration, CCC Sustain, Documentation Project in SOLMAN
Project Description: Xxxxxx involved in Order to Cash Scenario expert to Map the documentation project in Phillip Morris within SOLMAN. All the customizing, Global OR Local to study and fit in right place for the IS users.

  Also working parallely in the earlier project of Implementation due some changes as per Market requirement.
Project Contribution: The Project is in schedule and in track, without any escalation till date.






02/2010 – Project-AMGEN (IBM)

Project Description: Xxxxxx also working parallely with other assignments for AMGEN clinical and Drug services during the Logistic part SAP implementation/Development.
Project Contribution: To prepare script for testing particular customized developments related to the required business scenario and get approved by client in the begining.Later on to test those scripts by finding maser data in the design system.

03/2009 - Phillip Morris International (IBM)

Role- configuration lead for OTC part and CCC sustain (SAP-SCM S&D) analyst (partly)
Project Description: Xxxxxx involved in Order to Cash Scenario implementation and configurations keeping in line with high standard of quality of PMI and in a timely manner. Also helping in delivering sequential progression from Development server to quality server in OTC and Logistics was his responsibility in the team.
For a part of his assignment has been involved in all areas of Incident management and configurations
Project Contribution: The Project is in schedule and in track, without any escalation till date.

01/2009 - 02/2009-Nestle Globe

Role- Globe support Europe Team
Project Description: As a senior SAP S&D consultant having good rapport and contacts at client site.
Project Contribution: To keep Client team at onsite Frankfurt and IBM team at offshore for Europe support in synchronisation.

08/2008 - 12/2008-Nestle Globe Zone EUR Onsite Customer Service (SD)

Role- Senior onsite CS (SAP-SCM S&D) SAP analyst.
Project Description: More Interaction with Markets to help finding solution of regular issues and understanding the new requirements, which is not yet in the Globe template.
Xxxxxx is part of the On-site Sustain team of Customer Service (BAM SCM CS Team), which is looking into the Europe Zone. The major responsibilities of this team are to provide Market Support for Globe SAP. It is primarily working on Incident management, implementation test cases failure resolution and configurations for market rollouts and new enhancements.

He has been involved in all areas of Incident management and configurations. Including special projects.
Project Contribution: He has been involved in all areas of Incident management and configurations.
Achievements: ---
Including special projects like:--
• Reducing the Globe transactions which are not required, Identifying and conveying the message to BTC,
• To Freeze all Legacy application as in Nordic market.
• High Volume of entry in RC table, hence require archiving, old entries –to improve the reliability of Globe server.
• IMSP (Stock Transfer)
• 1F2C (Intercompany Sales)
• Nestle Pricing Procedure.
• GATP


His key deliverables in the project are as follows:
Incident Resolution / Analysis, Emergency Configurations both manual and standard transport process and Test case failure analysis / Resolutions.





11/2007 - 07/2008-Nestle Globe Zone EUR offshore Customer Service

Role- Senior Functional consultant of Customer Service (SD), offshore

Project Description: Project: Nestle Globe Sustain Europe-Offshore:-
Role: Senior offshore CS (SD) analyst.
Duration: November, 2007 till July 2008.

Xxxxxx is part of the Off-shore Sustain team of Customer Service, which is looking into the Europe division. The major responsibilities of this team are to provide Off-shore support. It is primarily working on Incident management, implementation test cases failure resolution and configurations for market rollouts and new enhancements.

He has been involved in all the three areas of Incident management and configurations. In the due course he has good knowledge to Nestle process specific areas like:
• Nestle Split Architecture.
• Direct Delivery.
• Logistics Trade Terms (LTT).
• Demand Management Cockpit (DMC).
• Sales Order Optimization Cockpit (SOOC).
• Tivoli Incidents and other customized / standard SAP areas.
• Nestle Pricing Procedure.
• GATP
• Trade Asset Management.


His key deliverables in the project are as follows:
Incident Resolution / Analysis, Configurations both manual and standard transport process and Test case failure analysis / Resolutions. He has also been involved in grooming new team members for Nestle Globe Project.
Project Contribution: He has been involved in all the three areas of Incident management and configurations. In the due course he has good knowledge to Nestle process specific areas like:
• Nestle Split Architecture.
• Direct Delivery.
• Logistics Trade Terms (LTT).
• Demand Management Cockpit (DMC).
• Sales Order Optimization Cockpit (SOOC).
• Tivoli Incidents and other customized / standard SAP areas.
• Nestle Pricing Procedure.
• GATP
• Trade Asset Management.


His key deliverables in the project are as follows:
Incident Resolution / Analysis, Configurations both manual and standard transport process and Test case failure analysis / Resolutions. He has also been involved in grooming new team members for Nestle Globe Project


05/2007 - 10/2007-Project: Nestle, SA (Globe)-SAP-XI Migration

Project Description: Xxxxxx is one of the four SAP XI Functional Testing Team members. As Functional consultant of SCM Part especially Customer Service, Sales & Distribution, offshore, from Kolkata to create and perform functional Unit tests based on scenarios required. The project is end to end testing of nestle GLOBE scenarios related to interfaces using SAP-XI and comparing against existing Middleware. Inbound and outbound interfaces of Sales and Distribution
Project Contribution: 1) This project, as a team, we are moving to finish ahead of time line.
2) The quality is revisited before delivery--that is a stress point in this project
3) Redevelopment done before delivery in one case and that has been tested again
4) for reducing project cost, Xxxxxx learnt the technicalities of EANCOM, Flat File, Text File modification and the XML format changes so that these data can be matched to SAP scenarios & simulate similar data as from Customer/Handheld/Legacy or EDI-WDI systems. After that Volume –Stress Testing performed on the same data using Load runner.
5) Also learnt the Custom made processes & tables from where the data is accessed.

04/2007 - 05/2007- Project: Medtronic S A Regression Testing for GEN5 Implementation (IBM)

Project Description: Project was offshore regression testing using Mercury tools at Medtronic’s (USA) for GEN5; SAP launching globally.Biplab was responsible for Order management part specially.
Project Contribution: Timely delivery of required testing results
Adhering to norms and regulations as per project guideline
Proper escalation in timely manner
Raised TPR, followed up to solve the process with the client and the validation team members with proper guide & supervision from the seniors
and later on closing the TPR
Also help other Team members in closing their TPRs.
Acted with full responsibility for successfully closing all ORM/SM related BPRs and STPs finally


Order Management scripts based on Quotation, order to Cash, rush order, consignment in SAP(R/3 and related to APO) and some export related reports in GTS (an SAP module).In this case Ascendant and Mercury tools used for testing and defect reporting (TPR).





Previous EMPLOYER AND THE WORK LOCATION:-


Previously Employed with DIC India Limited, (a Dainippon Ink & Chemicals Inc. Group Company, Japan,) as Export Manager.
The address of DIC India Ltd & location of work is:
DIC INDIA LTD (FORMERLY COATES OF INDIA LTD)
TRANSPORT DEPOT ROAD
CALCUTTA-700 088
WEST BENGAL, INDIA-24496591-96

Responsibilities Handled in the previous job:--

Overall sales control in 23 countries for Four years
Development of business in new countries
Customer relationship, account maintenance & coordination
Export Operation from order procuring till payment regulations including excise, sales tax, Customs, Duty benefits (Advance Licenses & DEPB), Insurance, and Packing, Loading, Bank regulations & Government formalities.

Achievements
Increased export business by over 60% after taking over export responsibilities
Streamlining and formalizing the functions & work practices of the Export Department

Additional Experience:--

Total working experience in DIC/Coates Lorrilleux of 11.9 years.
Export Manager in DIC India Ltd for three years

Worked in R&D of DIC India Ltd for three years, also handling of All India Technical Servicing operations as well as export customers.
Handled Technical Servicing and product development for In India Northern Region market for two years
Training/work experience with Work-Permit in R&D of Coates Lorilleux, UK for two years
Six months (M.Tech) project in ICI Rubber Chemicals, India and six months training in Andre Yule-Belting.


Special Skills:-

Good command in Flexo Gravure Printing Ink/ Printing.

Handling Oracle/ Chenub systems as user in Export, and involved from the installation stage.


Personal Information:--

Marital Status
: Married
Date of Birth
: ****  1968
Hobbies
: Tourism (Visited Almost all parts of India, UK,
   France, Germany, Switzerland, Holland & Bangladesh)
Passport Number
:  J0099732  Valid Till 18/03/2020 with Valid WP of Schengen for next 1 Yr




Domain Details:-


Project: Oracle Implementation & “CHENUB”- for Foreign Trade. - DIC INDIA LTD (FORMERLY COATES OF INDIA LTD)

Project Description: Xxxxxx was a part of the team, which worked towards implementation of Oracle 9i Systems Applications in DIC India Ltd go-live in September 2005 as one of the two key users. (Started in 2004 Sept)
As CHENUB was a tailor made system, one way linked to Oracle applications (by drawing information from Oracle only), Xxxxxx had to take total responsibility on this sub project.

Project Contribution: Xxxxxx lead the company in mapping Business Process of Sales & Distribution as well as the logistics part for Implementation.

He has been involved in the design of the Process Map Flow chart, Domestic Sales Order Processing (Branch or Factory), Depot, Export Sales Order Processing and Return Order Processing. He has been responsible for understanding future requirements as far as assumed, assessing impact.

As CHENUB was a tailor made system, one way linked to Oracle applications (by drawing information from Oracle only), Xxxxxx had to take total responsibility on this sub project.


Project: Export Credit Insurance - DIC INDIA LTD (FORMERLY COATES OF INDIA LTD)

Project Description: Xxxxxx was originator & involved in the Export Credit Insurance of the receivables from customers starting 2006 March in DIC India.

Project Contribution: This involved Sales from 2005 actual, Credit Risk evaluation against the Invoice value of the Insurer. Xxxxxx also has done SWOT analysis of two large insurers ICICI Lombard and Export Credit Guarantee council (Government of India).

Domain Experience

11.9 Years of experience in manufacturing industry( Printing Ink and allied products) related to Packaging & Printing Industry – DIC India Ltd( a conglomerate group company of Sun Chemical, USA, DIC Japan and Coates Lorrilleux ,UK)The company manufacturing itself worked on a batch process .There are continuous manufacturing units in the upstream projects, though.
specifically in Customer relations comprising International Marketing, Sales , control of distribution through dealers/distributors’/import agents, Product Pricing, Cost/Profit margin analysis, Brand positioning & logistics- supply as well as R&D( mainly Technology transfer from Foreign group companies in Europe & Japan to Indian counterpart-with Value addition by formulations ) and Customer (Technical) Servicing in UK, India and several other countries. Hence attended various Packaging companies including large Tobacco house in India ITC.
Involved in Sales & Operations planning, Quality planning as well as new manufacturing pilot process development till regularization/commercialization, Quality inspection and ISO certification-test equipment management, customer service, Customer contract conditions setting payment monitoring, billing, sales support, transportation, insurance, etc.
Foreign Trade, from INDIA—Duty Benefit utilization e.g. Advance license, DEPB etc


As Export Manager-Xxxxxx was responsible for Finding new markets, increasing total sales volume as well as gross & net profitability, following legal regularizations of the country, safety requirements required for importing countries as well as India, legal contracting & updating with the global business rules for payment, credit, logistics etc. Other than customs, excise, duty benefits, packing, loading etc.
Xxxxxx was also responsible for monthly reporting and annual reporting of Export sales, profitability compared to the yearly budget projection. Xxxxxx had to monitor the Export cost heads throughout the year e.g. shipment cost, Shipping cost, sample sending overall cost, Insurance , Taxes, Return Materials , consultant, marketing etc.
Before hand Xxxxxx was in Customer (Technical) Servicing: Northern India, Eastern India and Exports customers at stretches. Including serving Corporate Customer ITC, Monger (the largest Tobacco/Cigarette house in India) from Kolkata HQ of DIC India.
In DIC Kolkata HQ, Xxxxxx worked in central Technical Centre for more than two years in development etc, while for the corporate customer, ITC, mainly following BCF, ASTM & BS processes. Also visited many presses, Carton printing & Packaging, Vacuum Metallisers, UV & Water Based ink printers etc and familiar with the processes.
Xxxxxx worked in the R&D centre in UK International group Technology Centre of Coates Lorrilleux for two years. The missions was transferring European technology transfer to India by up gradation of formulation, Raw materials, Test procedures, upgrading testing equipments, upgrading manufacturing facilities. In UK facility, he worked for some customers, for solutions of their problems and development including Phillip Morris following BCF guidelines and ASTM testing Procedures. In UK, he visited Polyester & BOPP continuous manufacturing plants at UCB, Scotland .Also visited Bonar Teich, SCB etc.
Xxxxxx also attended workshop on flex graphic plate mounting from 3M, Workshop on Prepress of Flexo Plates from DUPONT, visited Gravure Cylinder manufacturing units by Chemical & Electronic methods.
Later on Xxxxxx also worked in the DIC India Head Quarter at Kolkata for the centralization of manufacturing facilities through pilot projects also involved in the selection of raw materials which were based on petrochemical products mainly.