Microsoft Certified IT Professional: Enterprise Server Administration Microsoft Certified IT Professional: Enterprise Messaging Administrator (Teilprüfung) Microsoft Hyper V
Level One - Learning To Sense (Sense and Respond)
Training on Peregrine Service Center Training on BTCC (Contact Central Web Communicator) Training on Tivoli Identity Manager (Enrole)
Training on Upgrading from Microsoft Exchange Server 4.0 to Microsoft Exchange Server 5.5
Training on Upgrading from Microsoft Windows NT 4.0 to Windows 2000 Server
During that search for a new durable professional task I take the new situation as a chance to take care intensively about my daughter and to receive the child care. With my Son´s birth in November I supported my life partner in the first time after the birth. In February I decided to take 2 weeks travel in France in order to refresh my second motherlanguage.
Employed as Data Collector / Entry Support the introduction of the computer program Meditec in Rehafit This program serves to plan the achievement detection and the stationary like ambulatory statements of 50 therapists Contact care and problem solving with the company that compiled the programm Meditec Participate on a weekly basis to the "Introducing Meditec" meetings with the interdisciplinary team Independent preparation of interface problems between existing programs in the house and Meditec Planning of Therapists vacations and illnesses Acknowledgement of attained achievements
During the search for a new durable professional task I process as IT Consultant on a friend business inquiry different customer wishes in Italy. Offering Hardware and Software consultancy to customers (small and middle businesses) under the Cost-Saving motto. Often walking with guarantee settlement, part project leadership, project leadership, team leadership, project planning and deployment.
Recruit and Lead a team composed of 14 IT specialists in order to deploy as requested from DPS customer (World biggest oil valves producer) a "Desktop Migration" in their 3 Italian branches.
Working as CCA and troubleshoot Italian/French/German/English speaker employees, for the BP group (British Petrolium) with regard to software and hardware problems. One later offered three months, based on my large background knowledge a continuing position in the cheek Office to me.
starting as CC agent and troubleshooting World Wide Corporate User (BP) for Sw & Hw issues, moved some month later to Back Office rule (User administration with Tivoli Identity Manager, Active Directory Administration) due to high background knowledge.
Due to friends references I worked as IT Consultant for different customers. Offering Hardware and Software consultancy to customers (small and middle businesses) under the Cost-Saving motto. Often walking with guarantee settlement, part project leadership, project leadership, team leadership, project planning and deployment.
entschloss ich mich, aufgrund der Beendigung dieses Arbeitsverhältnisses, meinen Lebensmittelpunkt nach Deutschland zu verlegen um somit, mit meiner Lebenspartnerin zusammen zu leben und eine neue Sprache (deutsch) zu lernen. Diesbezüglich besuchte ich zwei VHS Deutsch-Kurse.
System and Network Administrator, specialized in Server Structuring, Backup & Disaster Revovery, Networking, Problem Solving on Microsoft OS and Office Packages. Responsible for optimal working conditions for over 300 employees in Italy and worldwide branches. Installation, configuration and maintenance of Servers conforming to Honeywell security standards (Dell Poweredge Series, HP Proliant, Compaq Netserver Installation, configuration and maintenance of Desktops/Laptops/Tablet Pc´s (Olivetti, Dell) Installation, configuration and maintenance of LAN/WLAN peripherals (Switches,Routers,Lan printers,etc.)
Remote maintenance and support Hardwareinstallation and relocation management of PC´s Softwareinstallation and configuration User introduction / training PC and software Network infrastructure planning & deployment Construction of local network and maintenance of their components Rollout care and execution (MSDOS,Windows 3/3.1/3.11,95,98,ME,NT 3.1,NT 3.5,NT 3.51,NT 4) Software care, updates and problem solving Installation and Configuration of PC´s / Laptops Order acceptance and customer care Sales and marketing activity
Hardwareinstallation and relocation management of PC´s Softwareinstallation and configuration User introduction / training PC and software Network infrastructure planning & deployment Construction of local network and maintenance of their components Rollout care and execution (MSDOS,Windows 3/3.1/3.11,NT 3.1,NT 3.5) Software care, updates and problem solving Installation and Configuration of PC´s / Laptops Order acceptance and customer care Sales and marketing activity
Eheähnliche Gemeinschaft, 2 kindern (Eine Mädchen 4 Järhige und ein Junge 6 monaten)
Kompetenzen und persönliche Fähigkeiten:
Gewöhnt unter Stresssituationen zu arbeiten Verkaufserfahrungen Arbeitserfahrungen im Team und als Teamleiter Hochentwickelte IT- analytische- und problemlösende Fähigkeiten Flexibel und anpassungsfähig an neuen Situationen und Herausforderungen Schnelles Aufnahmevermögen und hohe Lernbereitschaft
Kommunikationskompetenzen:
Sehr gute Kommunikationskompetenzen Angenehmes Telefongesprächverhalten Multikulturelles Arbeitsumfeld gewöhnt Kommunikation mit höher gestellten Management gewohnt Fähigkeit auch in schwierigsten Situationen Freundlichkeit zu bewahren
Organisationskompetenz:
Gute Organisation, Koordination und Administration von Teams, Personen und Projekten vor Ort sowie von der Ferne.
Fähigkeiten und technische Kompetenzen:
Mehr als 10 Jahre Erfahrungen in Hardware/Software setup, Installation und Konfiguration, einschließlich Server/Desktop/LAN/WLAN sowie verschiedener Geräte, Datenerfassung- und eingabe und file updating Gute Kenntnisse in allen folgend aufgelisteten Server/Laptop/Desktop Herstellerserien: Dell Poweredge Server, Latitude Laptop/Desktop HP Netserver, Vectra Desktop Compaq Proliant Server, Desktop Hohe analytische Problemlösungsfähigkeit. Weites Hintergrundwissen bzgl. Benutzerschulung und support documentation Hohe Kenntnisse der Microsoftprodukte: Microsoft- Betriebssysteme von MSDOS bis Windows Server 2008 Microsoft Office Package Microsoft Terminal Server Tiefgehende Kenntnisse in folgenden Softwarepaketen: Peregrine Service Center BTCC (Contact Central Web-Communicator) Tivoli Identity Manager (Enrole) ARC-Serve Backup Utility Norton System Suites (Antivirus, Ghost, Utilities, etc.) Heyna and Dame Ware remote control tools Erfahrungen in Asset Management Erfahrungen in Hardwaremontage und Softwareanalyse (high level Troubleshooting)
Hobbies:
Videobearbeitung, Computer Graphics, neue Technologien, Sport, Musik und vieles mehr.