Xxxxxx Irina
Xxxxx.xxxxxx@xxxxx.xxx
x xxx xxxxxxx

Objective
Business / Functional Analyst




Area of Experience



Key disciplines:
Project management
Business Analysis
Requirements Management
Software development
Software support
Tools:
StarUML
BPWin
MS Visio
MS Office
JasperReports
Query Analyzer
SourceForge; JIRA
CVS; SVN
HP Quality Center software
Techniques:
UML
BPMN (Business Process Modeling Notation)
Business process description methods (IDEF0, DFD, IDEF3)
Others Areas:
EUP, RUP, Agile software development processes
Oracle, MS SQL, FireBird
SQL and PLSQL-programming
Report Designer tools
HTML


4/2010-current
Senior Business Analyst
Project on adjustment and implementation of corporate insurance system  (IBM iSeries Server (AS/400), OS/400)
Workshop coordination, communication with customer, management analyst team, documenting business processes and customer requirements. Business trips.
UNIQA Soft Service Ukraine GmbH

Kyiv
1/2010-3/2010
Functional Analyst
Trade and risk capture front office system for Deutsche Bank NewYork (.Net, JAVA, Oracle)
Functional specification writing (using UML: use case diagrams, activity diagrams, sequence diagrams)
Coordination of automation testing using HP Quality Center software
Writing project meeting minutes
Luxoft
Kyiv
12/2008-06/2009
Business Analyst & Software Support Engineer
Treasury Automation Platform for Deutsche Bank London
Functional specifications writing
Providing first-level response and support to user  for software and services within SLA (primarily via e-mail)
Performing every day application and services monitoring and health checks
Incidents tracking and coordinating its solutions using JIRA
Statistical reporting about Incident status resolving
Luxoft
Kyiv
3/2007-12/2008
Business Analyst
CRM project for Deutsche Bank New York
Business requirements clarification and analysis
User interface mockup designing
Functional specification writing with using UML (use case diagrams, activity diagrams, state chart diagrams)
Working with testing team to be assured that test cases covered all required functionality
Working  with development team to be assured that business needs are well understood and correctly implemented
Change Requests tracking and Functional Requirements  refining
User Tutorials creation (using Wink tool)
Luxoft
Kyiv
12/2006-2/2007
Support Manager
«CS»

Supported company’s software product ( accounting within banks)

Kharkiv
3/2006-7/2006
Support Manager
«SV LTD»

Adjusted software system «Galactika» to company requirements
Created user’s reports using SQL, Query Analyzer

Kyiv





2002-2005
IT consultant



Consulted customers  in software use

Poltava





2000-2002
Project Manager
«Terminal Ltd»

Day-to-day managed of staff within the project;
Prepared and wrote customer proposals;
Coordinated system updates and replacement of old versions;
Reported  to client and within the company

Poltava





1996-2000
Business Analyst
«Terminal Ltd»

Determined current and future customer needs by consulting with people at all levels about the work system and established priorities for system development.

Poltava




1996-1997
Developer
«Terminal Ltd»

Created software products for the warehouse maintenance and for the human resource management with using MS Access


Poltava
1992-1993
Business processes description, supported internal software
«Poltavamash»
Poltava

Education


Kharkiv Polytechnic Institute
1986-1992
Specialty: Robot-technical systems and complexes

Kharkiv





Languages
Ukrainian, Russian, English